Comcast is trying to get people to throw out and upgrade perfectly useful Docsis 3.0 cable modems. Someone should file a class action lawsuit

This feels like a fraud or antitrust suit to me. Their techs are lying over the phone and claiming that Docsis 3.0 modems are "end of life" causing slow speeds and telling users that they need to upgrade their modems in order to get better speeds even if those users only have a plan between 30-90mbps which the user's current Docsis 3.0 modem already perfectly handles. Also, if Comcast has an outage or service problem, the phone techs simply blame the user's modem and tell them to get a new one. Is there a tech lawyer that thinks this is an issue here? I am honestly disgusted by their behavior.

by everevenge http://ift.tt/2lbQoRq