Tuesday, 1 November 2016

Comcast XFINITY users in Alabama, California, Colorado, Florida, Georgia, Idaho, Indiana, Kansas, Michigan, Minnesota, Missouri, New Mexico, Ohio, Oregon, Texas, Utah, Washington, and Wisconsin just had their internet capped at 1 terabyte per month.

What Can You Do With A Terabyte?

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As of November 1st, 2016 these regions will now have a 1 terabyte cap:

  • Alabama (Dothan)

  • California

  • Colorado

  • Florida (North Florida, Southwest Florida and West Palm)

  • Southeastern Georgia

  • Idaho

  • Indiana (Indianapolis and Central Indiana; Fort Wayne and Eastern Indiana)

  • Kansas

  • Michigan (Grand Rapids/Lansing, Detroit, and Eastern Michigan)

  • Minnesota

  • Missouri

  • New Mexico

  • Western Ohio

  • Oregon

  • Texas (Houston)

  • Utah

  • Washington

  • Wisconsin


These regions already had a 1 terabyte cap:

  • Alabama (excluding the Dothan market)

  • Arizona

  • Arkansas

  • Florida (Fort Lauderdale, the Keys, and Miami)

  • Georgia (excluding Southeastern Georgia)

  • Illinois

  • Northern Indiana

  • Kentucky

  • Louisiana

  • Maine

  • Southwestern Michigan

  • Mississippi

  • Tennessee

  • Eastern Texas

  • South Carolina

  • Southwest Virginia


This data cap is an attempt to get XFINITY users to pay $50/month extra for unlimited data.

FAQ Section #1 - "How does the XFINITY Terabyte Internet Data Usage Plan work?"

The Terabyte Internet Data Usage Plan is a new data usage plan for XFINITY Internet service that provides you with a terabyte (1 TB or 1024 GB) of Internet data usage each month as part of your monthly service. If you choose to use more than 1 TB in a month, we will automatically add blocks of 50 GB to your account for an additional fee of $10 each. Your charges, however, will not exceed $200 each month, no matter how much you use. And, we're offering you two courtesy months, so you will not be billed the first two times you exceed a terabyte. This data plan is based on a principle of fairness. Those who use more Internet data, pay more. And those who use less Internet data, pay less.

It is important to know that more than 99 percent of our customers do not use a terabyte of data and are not likely to be impacted by this plan, so they can continue to stream, surf, and download without worry. To see your actual usage, sign in to My Account.

For customers who use a terabyte or more in a month, we also offer an Unlimited Data Option. The Unlimited Data Option costs an additional fee of $50 per calendar month. The fee is independent of actual data usage. The Terabyte Internet Data Usage Plan will not apply to customers who enroll in the Unlimited Data Option.


If you disagree with these data caps file a complaint online with the FCC and contact your local and national representatives.

FCC Complaint Line: 1-888-225-5322

If you agree with these data caps please leave a comment below explaining why.

Make sure to tell your friends and families in these regions as some may be unaware these changes happened today.

Thanks.


More information and discussion can be found in this thread on /r/technology 19 days ago.



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